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Our Policies

Booking Policy

 

We recommend booking your appointment in advance to secure your preferred time.

Appointments may be booked through our website, by phone, or by LINE.

A valid card on file is required to reserve an appointment through our online booking system. Your card will not be charged at the time of booking unless our cancellation or no-show policy is not followed.

New clients, packages, or promotional offers may require a deposit or full payment in advance.

Cancellation & Rescheduling Policy

 

Please cancel or reschedule your appointment at least 24 hours in advance.

Late cancellations made less than 24 hours before the appointment may be charged 50% of the scheduled service price.

No-shows will be charged 50% of the scheduled service price.

If you arrive late, your session may be shortened to respect the next client’s appointment, and the full session fee will still apply.

By booking an appointment, you acknowledge and agree to our booking, cancellation, card on file, and no-show policy.

Payment Policy

 

We accept cash, credit/debit cards, Venmo, Apple Pay, and Google Pay.

Cash payments are kindly preferred and greatly appreciated.

Your card on file is used only to reserve your appointment and may be charged only in accordance with our cancellation and no-show policy.

Packages or promotional offers may require full payment upfront.

Health & Safety Policy

 

Please inform us of any injuries, medical conditions, or areas needing special care before your session.

If you have a fever, cough, or are feeling unwell, please reschedule your appointment for the safety of all clients and staff.

We follow proper cleaning and sanitation practices to provide a safe and comfortable experience.

Privacy Policy

 

Your personal information and payment information will remain confidential and will not be shared with third parties, except as required for booking, payment processing, or legal purposes.

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